Supervisors can consult with the employee assistance professional by telephone or in person about job performance problems being presented by an employee. Together the supervisor and the employee assistance professional can discuss options for addressing these productivity issues in the workplace. Supervisors can also refer employees who are experiencing problems to the employee assistance program. Management of supervisory referrals is a significant benefit the employee assistance program offers to the organization. Consultations are confidential.

Customized training programs for supervisors are also available on a wide range of topics like:

• Identifying the troubled employee
• Violence in the workplace
• Effective Listening
• Assertive Communication
• Critical Incident Stress Management
• Positive management strategies